Our Services
Giving Intelligence to your Business
Market Comparison
We can help you see what your competitors are doing and learn from industry best practice
Mystery Visits
We can provide spot checks on the service that is being delivered in your business.
Relationship Management
We can help you develop plans to work with your internal and external stakeholders
Future Proofing
We provide you with the tools that allow you to make secure plans for the future.
Why you need to work with us
What can we help with
Direction
Helping your business understand its direction and how it can be better.
Team
Develop your team who are the most important link between you are your business.
development opportunities
What is important to your business?
When it comes to spending money investing in your business there are three main areas that people want to be developed or enhanced in:
Our Vision
To be the foremost provider of transformative customer service training, empowering organizations and individuals to cultivate exceptional customer experiences and foster lasting relationships.”
Our Mission
At our company, we are dedicated to delivering innovative customer service training programs, customized customer relationship management solutions, and impactful mentorship initiatives. We aim to equip businesses and individuals with the skills, knowledge, and support needed to exceed customer expectations, drive growth, and create a positive impact on their communities
- Small businesses matter
What we offer
Some of the ways Savage-Kerr is different
01
Customer Service Training:
Comprehensive training programs to enhance customer service skills and techniques for frontline staff and management.
02
Customer Experience Strategy:
Developing and implementing strategies to improve overall customer experience and satisfaction.
03
Service Quality Assessment:
Evaluating existing customer service processes and providing feedback for improvement.
04
Customer Service Audits:
Conducting audits to assess customer service performance and identify areas for enhancement.
05
Call Centre Optimization:
Optimizing call center operations for improved efficiency and customer satisfaction.
savage-kerr
Why choose us?
Years Experience
With over five years' experience to help you with; we are leaders in the field of customer management
Professional Team
We have a professional team ready to help you make the most out of your customer interactions
Financially astute
Our fees and charges are amongst the most competitive in the industry and are always ready to work with you on cost.